Thinkofitthisway。

Imnotratingthequalityoftheproductoranalyzingthemessaging。

Imlookingattheactualimpactacompanyhasonitsmarketbothintheyearimmediatelypast(e。

g。

2015forthe2016CRMWatchlist)andwhatIcanascertainbasedonwhatIamtoldinthesubmissionandwhatIfindelsewhereforthenexttwotothreeyears。

ThatmeansIamlookingatthiswithaneyeonthecompanynotitsoffering。

Itsofferingisonlyapartofit。

WhatdoImeanbyimpact?

Well,forexampleifyourcompanyistopofmindwithoutpromptingforacustomerwhentheyaremakingavendorselection,thatmeansyouarehavinganimpact。

Ifyourcompetitorssettheircompassbyyou,thatsimpact。

Ifyouareseenbypundits,press,andpractitionersasaleadingsolutionorproviderinyourfield,thatsimpact。

Ifyouarethesubjectofbrandbuzzinexternalchannelsthatsimpact。

Ifprospectsroutinelythinkofyouasontheshortlistforvendorselection,thatsimpact。

Ifyouarethego-tosubjectmatterexpertsinyourdomain,thatsimpact。

Andthatsonlyapartofwhatmakesimpactup。

Asyouknowthereare12questionsanddozensofsub-questionswithineachprimaryquestion。

Theanswersincombination(plusseveralotherthey-will-remain-secretthings,commonlycalledbythosewithnoliteraryskills,secretsauce)providesmewithanindicationofhowmuchimpactyouvehadandwhatIthinkyouaregoingtohave。

Thepresentandthefuturehavetobe,uh,present,foryoutoevenbeconsideredasapossiblewinneroftheWatchlist。

ImpactdoesnthavetobeglobaltowintheCRMWatchlist。

Itcanbegeographical,forexampleEMEA,LatinAmerica,orstrictlyNorthAmerica。

Itcanbethedominationofacategoryofsoftwareorservicesifthecategoryismorethanasmallniche。

Sodominatingthesalesforceautomationarea,orcustomeranalytics。

Itcanbedominationofaverticalindustrye。

g。

healthservices,non-profit,publicsector。

Butonewayortheother,theimpacthastobeobvious,bothintheprioryearandintheanticipatednexttwoorthreeyears。

thatthereisnodoubtatallthatyourcompanyismakingamajorimpressiononamarketandactuallychangingorstrengtheningthatmarketbyitspresence。

Tohaveanimpact,thecompanyhastobeprettymuchacompletecompanywhohasbeendoingthislongenoughtohaveestablishedarhythmthatleadstoimpact。

Thecompanyhastobewellroundedithasfinancialstability,solidmanagement,excellentproductsandservices,culture,andastrongpartnerecosystemtohelpsustainitsefforts。

Ithastohaveaclearvisionandmissionandalsoclear-cutstrategiestogetexternalforcescustomers,analysts,journalists,prospects,etc。

engaged。

Butitalsomeansthattheoutreach,theengagementwiththemarketandthoseinit,theprospects,thecustomers,theanalysts,andthejournaliststhosewhocaninfluencethemarketplacehavetobethere,too。

Thattakesacomplete(andcomplex)setoftoolsandactivitieswhichcouldincludemarketing,outreachtoinfluencers(analysts,journalists),thesubjectmatterexpertiseviathecontentproducedanddistributedforconsumption,andtheactivitiesnecessarytostaytopofmindaswellascaptureshareofwallet。

Thatisnotaneasytask。

Whatdoesittake?

ThatsthepurposeoftheCRMWatchlistandhasbeensinceitwascreatednineyearsagoastheSteppinOutAwardsforoneoftheeditionsofCRMattheSpeedofLight。

Sowhatarethesegmentsthathavetobeconsidered。

Tounderstandthat,letslookatboththeprocessforthisyearsCRMWatchlistandthecriteriafornextyearsthe2017CRMWatchlist(seetheregistrationannouncementattheendofthispostafterthewinnerslistisannounced)。

TheCRMWatchlist2016:theprocessandthesurprises

Ihad131submissionsoutof144registrationsthisyear。

Ithoughtwithasubmissionlastyearof90pagesthatIhadnoonewouldeverbeatthat。

LittledidIknow。

Ihad3over100pagesandthreemoreover90pages。

IdontknowtheaveragesizebutIwouldguesssomewherenorthof45pages。

SoIreadover4000pagesforthisyearsWatchlist,roughly。

Ithink。

Onceagain,nolifeagainduringtheholidaysandwellintothisyear,sinceIgavethesubmittersalatersubmissiondateandmoretime。

Poorwittleme。

Thatissuchafirstworldproblem。

Buttheresultis,IknowofficiallyknowmorethanWikipediaaboutanastonishingnumbertechcompaniesokay,metaphorically,notofficially。

AsIhavebeendoingforthelastseveralyears,Ihadaskedtheregistrantstoletmeknowiftheywerentsubmittingsincetheminutetheyregisteredtheywentontomyradarsotherewasaconsiderableinvestmentintime,withtheexpectationthattheyweregoingtosubmittotheWatchlist。

Iftheydecidednottosubmit,Iunderstood,allIaskedisthattheytellmebyaspecificdate。

Iftheydidthat。

Noharm。

Nofoul。

Iftheydidnttellmeanddidntsubmittheyhavenowonemoreshotatit。

Iftheyregisteragainanddontsubmit,andthereisnowithdrawalforanyreasonintheircase,theyaregivenapermaban。

So,thatsaid,tothosethatdidsubmit,thankyouforhonoringme。

Forthosethatdidntsubmitbuttoldme,thankyoufortellingme。

ForthosethatdidntsubmitanddidntbothertoletmeknoweventhoughIhadbeenresearchingthemsincetheyregisteredandexplicitlysaidnottoregisterifyouarentsubmitting,youhaveonemoreshotifyouregisteranddontsubmit,donteverbotherregisteragain。

Illbelettingyouknowwhoyouareshortlyafterthispostisup。

Watchforanemail

Myprocessisstraightforward。

Iputoutthecallforregistration。

Ileaveregistrationopenuntilaboutamonthbeforethesubmissionisdue。

Thenthereisasubmissiondatethathasnoindividualextensionsallowed。

Thereisasinglesubmissionallowed,noupdates,soitswisetosubmitasclosetothefinaldateandtimeasthesubmittingcompanyfeelscomfortablewith。

Assoonasacompanyregisters,Istarttotrackthem。

ThereasonforthatisthereisalotofinformationIneedtogather(itvariesbycompanyandhowmuchIknowthem)priortothesubmissionthatwillhelpmecorroboratetheirstatementsandsupplementtheirsubmissionwhenthetimecomes。

Overtheyear,Ispendhourswitheachregistrantscompany,gatheringinfo。

Buttobehonest,thatsnothard,becauseIneedtotracksomeofthemanyway(theyaremyclients,orpartofmycoverageasananalyst)andIlikegettingtoknownewcompaniesthisway。

IstartedusingatoollastyearcalledRivalIQ,whichtracksacomprehensivedigitalfootprintofanycompaniesthathavethem。

Theyprovidedetailedreportsthatgivemesomeinsightintotheuseofdigitalcommunicationstools。

Forexample,OraclessocialpresencecontinuestobegreaterthananyothercompanyItrackedthoughthegapisclosingabitthisyearfromlastyear。

OnceIgetthesubmission,Igoovereverysinglewordand,keytothis,thesubmissionis85percentofthematerialIusetoderivethescoreoftheparticularcompany。

Theother15percentistheexternalmaterialIneed。

Thisisametaphoricalnumberfortheratio。

Itcouldbe80percentto20percent。

Thepointisthatthesubmissionhadbetterbeconvincingifyouwanttowin。

Youdbesurprisedatthenumberofpeoplewhogivehalfanswerstoaquestionand,theyaredingedforit。

ImnotkiddingwhenIsayinthequestionnairethateveryquestionhastobeansweredinfull。

Theoretically,IshouldbeabletohavealltheinformationthatIneedinnatetothequestionnaire。

ButtherearealotofcompaniesthatdontseemtobelievemewhenIsaythat。

LetssayImeanit,andthereisonecompanythatwouldhavewoniftheyhadansweredthespecificquestionswithinoneoftheprimaryquestions。

Buttheydidntandthustheydidnt。

AsIsaidabove,thescoringisdonewithweightedcriteria。

Eachyear,dependingonthemarket,thescoringweightschange。

Forexample,inyearsoffinancialuncertainty(think2008),thefinancialstabilityofacompanyisweightedhigherthannormal,though,ofcourse,itisalwaysimportant。

Someyears,theyareremarkablyflat。

Thisyeartherewereacoupleofmoreemphasizedandlessemphasizedareasthanlastyear。

Itwasnttotallyflat。

Oncethescoringisdone,theresultisautomated,meaningIhaveaspreadsheetthatseesthescoreandcolorcodesthenumber。

Theresultingcolorcodeshowsmewhetherthecompanywasanelite,awinnerwithdistinction,winner,anhonorablemention,ordidntplacethisyear,basedontherules。

Winnerwithdistinctionisanewcategoryforcompaniesthatjustmissed(andImeanjustmissed)elitestatusbutbecauseitwassohardtoevengethonorablementionthisyear,deservedaplusstatusofsomekind。

Thisyear,honorablementionismoremeaningfulthanevertoo。

Itmeansthatthecompanythatgotit,whiledidntwin,didscoreenoughinsomeplacestoshowthattheyarepoisedforbreakout。

Followingthescores,thereistheandthewinnersofthe201XCRMWatchlistareannouncement。

Thatsameposthasthecriteriausedforthisandnextyearinit,soIwouldcarefullyreadit(thispostinotherwords)ifyouhaveANYinterestintheCRMWatchlistanyyear。

Overthenextfewmonths,Iwillwritethereviewsofeachandeverywinner(nothonorablementions)-andformyownandyourconvenienceIlumpthemintocategories。

ButtoreiteratesomethingthatIseemtohavetoreiterateeveryyear,therearenocategoricalwinners。

Thecategoriesareconveniencesthatallowmetogroupwinnerswhodosimilarthings。

Thatisall。

Thisyear,Ihadacompanywhoclaimedintheirsubmission,theywerethewinnersinthecustomerengagementcategoryintheirsubmission。

Theyhadbeenwinnersbuttheydidntwinthecategorybecausethereisntanywinnerbycategory!

Getit?

NONE。

Letssaytheylostpointsforthat。

Becauseitmeanstheycantfollowmultiplyrepeatedinstructionsandaremakingafalseclaim。

Thereviewsarewrittenwithtwothingsinmind。

Describingwhythisamazingcompanywonandwhattheycandobetter。

Ioftensaythatthishasgottobetheonlyawardthatvendorsfearwinning。

Itsbasically,Hi,youwinandhereswhatswrongwithyou!

Asalways,thereweresomesurprises。

Lesswinnersthanusual。

AnewEliteortwo。

AfewnewwinningcompaniesandahandfulofcompaniesthatIthoughtwouldwinthatdidnt。

Andacouplewhohadwoninpastyears,lostandcameback。

Youllseethatwhenyouseethelist。

Oneotherthingandwecanmoveon。

Ifyouareacompanythatsubmittedyourquestionnaireanddidntwinordroppedanotchorwhatever,youhavetherighttoaskmefortimetoexplainwhyyoudidntdoaswellasyouthoughtyouwould。

Wellfigureouta30-minutetimeslotthatisamenabletobothofusandwellhavethatdiscussion。

becauseIknowthatyouworkedhardtosubmitwhatwaslikelyacomprehensiveanswer。

However,thebigcaveatsonthisarethatitwillonlyhappenafterallthereviewsaredoneandyoullonlygettheanswersIcangiveyouwithoutexposingsomeofthecriteriaIkeeptomyself。

Andtobeentirelycandid,whilethetimewillbeamenabletobothparties,itwillbemoreatmydiscretion。

Sorryfortherules,butImonepersonandIwanttoaccommodateasmanyasIcanwhorequestit。

Sotherehavetobelimits。

Eachyearabout10companiestakemeuponitgiveortakeafew。

Iwishthatmoredid。

Iowethem。

2016CRMWatchlistnotabletrendsandobservations

Asalways,certainthingsstoodoutwhenyoulookedatthecumulativesubmissions。

ImcallingthemtrendsbutwhattheyreallyarecanbeclassifiedasobservationsbasedonthecontentoftheWatchlist。

Imnotsayingtheyarereflectingthemarketplace。

ImsayingtheyreflectcommonthemesandelementsthatwerenoticeableintheWatchlistsubmissions。

PleasepaycloseattentionherebecausesomeofthesearentmarketobservationsbutcommonerrorsinthesubmissionswhichmeansthatyouwilllearnwhatNOTtodonextyearifyoupayattention。

IcantellyouthatonetrendInoticedisthatpeopledidntpayattentiontowhatIsaidandtheresultwasrepeatmistakesthatgotthemdingsnegativescoresthisyear。

Herewego:

Platformplaysincrease:Therewereasignificantnumberofthesubmissionsinmultipleareascustomerservice,CRM,customerengagement(particularlylargenumber)andotherswhoclaimedtobemoreplatformthansolutionorapplicationandcouldatleastmarginallyandusuallyrobustly,justifytheclaim。

Reallackoftopofmindre:corporategiving,again:Itamazesmehowwhenacompanyspeakstoitsculture,corporategivinginwhateverformatisnotevenmentioned。

Also,thecompaniesthattellmethattheircorporategivingconsistsofthemallowingtheiremployeestotaketimeoffwithoutpay。

Thatsnotevenasgoodasvacation。

Stepuppeople。

Thoseofyouwhomakeitaprominentpartofyourculture。

Thankyouforyourwonderfulefforts。

Salesacceleration,optimization,enablementupdramatically:Thenumberofsubmissionswhoprovidedsomesortofsalesadjunctserviceorapplicationsomethingthatistiedtosalesforceautomationwerewayupthisyearandwhatmakesthisareainteresting(Ilikesalesoptimizationforit)isthattheywerenotcompetitiveentirelydifferent。

Thebestwaytodefinethisisaserviceorapplicationthatsupportsamarginofadvantageingettingadealclosed。

Customerengagementandespeciallycustomerjourneysonasignificantupswing:Wayupthisyear,asopposedtolastyear,whenitwasmarginallyup。

CustomerjourneyrelatedapplicationsinparticularwereabigpartoftheWatchlistsubmissions。

Lotsoftransition:markets,management:Aslastyear,onceagaintherehavebeenmoremajormanagementchanges,movesintonewmarkets,andrebrandingeffortsthaneverbefore,creatingalotofimpactuncertaintyinotherwiseverygoodcompanies。

Theoutcomesbasedmessagingincreasedmarginally。

LastyearIsaid,Thereisfartoomuchproduct-dominantmessagingatthisstageofthegame。

Customersarelookingforoutcomeshowwhatyouprovideprovidestheoutcomesthattheyneedtoachievetheirgoals。

IdlovetothinkIhadsomethingtodowiththechange,butIamnotflatteringmyselfinthisareathecustomershadsomethingtodowithitbuttheoutcomesbasedfocusofthemessagingwasmuchbetterthaninthepast。

Thelongmarketnightmarecontinues:horribleRightX3overuseImjustgoingtorepeatexactlywhatIsaidthisyearwithoneadditionalsentenceattheend。

Thisisjustmebitchingaboutclichédrivenmarketing。

IdontknowaboutyoubutImsickofRightX3。

Itgoessomethinglikethis:Weregivingcustomerstherightblahfortherightughintherightyuck。

Thisseemstohavesupersededtheneedtomakesurethatthevalueofyourofferingisexpressedinwordsthatallstartwiththesameletterasthemostobnoxiousmessagingtrend。

Toomanysubmissionshadright,rightright。

Fartoomany。

Herestheadditionalsentence:Thisyear,ifyouputitinyoursubmissionding!

Pleaserethinkthat。

Providetherightmessagetotherightcustomerwithouttheuseofthewordright。

OMG。

Ididitnow!

Ahhhhh!

Nowfor2017,thecriteriathatwillbeineffect。

Thatwillbe(minusthechangesintheweightingofthequestions)almostthesameexactcriteriaas2016。

The2017criteria

Therearetwosetsofcriteria:Oneembodiedinthequestionnairewiththe12questionsthathavetobeanswered,andthesecondwithmanycharacteristicsImlookingforthatarenotpubliclyapparent。

Letsstartwiththe12criteria(notthequestions,perse,thecriteria)。

Herearethe12criteria(thoughnotthefullsetofquestionsIaskedabouteach):

Corporateoverview:WhoareyouandwhyshouldyoubeontheWatchlist?

Financialoverview(confidential):Tellmeasmuchfinancialinformationasyouarecomfortablerevealing,butmakeacaseforyourfinancialstabilityandgrowth。

Management:Whorunstheshowtherewhenitcomestoallcustomer-facingthings,bothgenerallyandspecifically?

Visionandmission:Notonlywhatisyourvisionandwhatisyourmission,butalsohowisitmanifestedinyourbusinessandinteractionswiththerestoftheworld?

Technology:Ifyoureatechcompany,whatareyourproducts,services,andpricing?

Asaconsulting/SIfirm,whatpracticesdoyouhaveandwhatisyourexpertiseinthose?

Customers:Whoareyourcustomers,whatisyourdealsize,givemesomemarqueenamesifyoucan?

Partnerships:Howdoyouthinkaboutpartnering?

Whoareyouralliancepartnersandwhy?

Whatkindofprogramsdoyouhave?

Marketingstrategy:Whatistheapproachyouwilltaketomarketingintheupcomingtimeframe?

Whatkindofactionsdoesthatleadto?

Outreach(analystrelations;publicrelations):Whatisyouroutreachgameplan?

Whoareyoutalkingtoandwhatkindsofinteractionsdoyouhavewiththeanalystsandjournalists?

Marketimpact:Howtopofmindareyouinthemarketplace?

Whatawardshaveyouwon?

Howisyourpresencesoughtafterandfound?

Thoughtleadership:Whatkindsofthingsareyoudoingtocapturemindshare,notmarketshare?

Culture:Howgreatareyoutoworkfor?

Workwith?

(makesureyoureadwhatIsaidearlieraboutcultureandgiving)。

Thesearemerelyparaphrased,andbynomeanscompletedescriptionsoftherequirementsofsubmission。

Eachoftheseisweighteddifferentiallyeachyearbasedonreal-lifemarketforces。

Therearealsomultiplecomponentsthatdriveeitherpositiveornegativeintangiblescoresthatcanhaveaseriousimpactonthefinalresult,whicharentnecessarilyadirectanswertoaspecificquestion。

Norwillyoueverknowmorethanoneortwoofthem。

ANDtheycanchangefromyeartoyear。

Ihavegivenyousomehintsastoacoupleinthispost,though。

Pleasebearsomethinginmindwhenitcomestoallofthis:Justbecauseyoudidntwindoesntmeanyouareabadcompany。

Forexample,goingthroughamajortransitioninsomewaycanhaveaseriouseffectonyourscorebecauseoftheuncertaintyofthattransition。

Rememberthisisanimpactaward,andifIcantseeboththeimpactyouhadintheprioryear(forexample,2016award,2015impact;the2017award,istheimpactyouhadthisyear)oreasilyforeseethelikelyimpactyouwillhaveinthenextthreeyears,yourchancesofwinningarediminished。

Transitionsmakethatclearlineofsightfoggier。

ThereareanenormousnumberoffactorsatplayinwinningtheCRMWatchlist。

Anotherthing,justtobeentirelycandidandperfectlyclear,thisisgearedtoestablishedcompanies,sothelargeroneshaveabetterchance(thoughnoguarantee)ofwinningtheaward。

Theyhavetheresourcesthatalotofsmallercompaniesdonthavetoexecuteonthethingstheyneedtodotohaveaneffectonamarket。

Theyhavealonger-standinghistorytypically,andtheyhavealotmoremoney。

Theyhaveamuchgreaterreachandmarketrecognition。

Theyarematureandcaninvestnotonlythemoney,butalsothemanpowerinthespecializedactivitiesthatcanberequiredtoimpactamarket。

Insmallercompanies,theresourcesjustoftenarentthere,butthatbynomeansnegatessmallercompaniesfromhavinganimpact。

Thereareafewsmallercompaniesthatwonthisyear,asineveryyearthatIverunthisandithappenedagainthisyear。

Addendumonthe2017CRMWatchlistregistration

Asoftoday,the2017CRMWatchlistisnowopenforregistration。

Inordertoregister,pleasesendmearequestforaCRMWatchlistregistrationform。

Theemailtosendmetherequestispaul-greenberg3@the56group。

com。

Nootheremailorchannel。

Iwillsendyoutheform,youthensenditbacktomeatthesameaddressafteryoufillitoutcompletely。

Thenwhenthequestionnairefor2017isready,IllsendyoutheWatchlistquestionnairewithinstructionsincludingthe2017duedate。

Ifyouareasmallcompanywithnorevenueorjustabetaproductwithnoactivecustomers,really,dontbothertosubmit。

Youwontwin。

ThisisanIMPACTawardthatmeansyouneedtohavepresenceinamarket。

SeveralcompaniesthisyearweremissingmultipleFUNDAMENTALcomponentsthatareneededtohaveanimpactandofcoursehadlittleornothingtoshow。

Thisyear,onecompanyearnedthelowestscoreinthehistoryoftheWatchlist。

Ifyouregister,pleaseregisterwiththeideathatyouaregoingtosubmitaquestionnaire。

Dontregistertojustgetonmyradarandthennotsubmit。

Iamahumanbeing。

Thus,IamlimitedbytimeinwhatIdowithmylife。

Consequently,Idontwanttowastetime。

Ifyoujustwanttogetonmyradar,thereareotherwaystodoitthanregisterfortheWatchlist。

Towinthis,youhavetobeaformidablepresenceinthemarket。

Youareacompanythathasagreatvalue,notjusttothecustomersyouserve,butalsotothemarketyouresidein。

Youareacompanythathasasustainableimpactontheactualdirectionthatyourmarkettakes,andthus,foracompanyconsideringthepurchaseofproductsorservices,amorethanviablecandidateforbeingthetopchoiceintheirarsenal(withallthecaveatsattendantonthatstatement)。

Okaybeforethegoodstuff,mydisclaimersameoneasalways。

Someofthewinnersaremyclients;somearenot

Someofthehonorablementionsaremyclients;somearenot

Someofthosethatdidntwinaremyclients;somearenot

SomeofthecompaniesthatdidntentertheWatchlistatallaremyclients;somearenot。

Really,finally,thewinners

The2016CRMWatchlistWinners

Lifetimeachievementaward

NONETHISYEARImgoingtoopenthisuptopublicnominationstartingwiththe2017Watchlist。

Staytunedhereforthatone。

Vendors(inalphabeticalorder)

EliteThesereachedascorelevelthatwasastronomicallydifficulttoreach。

Eliteindeed。

1。

Lithium

2。

Microsoft

3。

Salesforce。

comHighestscorein2016。

Congrats,Salesforce

WinnerswithdistinctionFelljustshortofElite,butcreamofthecropofwinners

1。

Blackbaud

2。

SAP

WinnersTougherthanever,whoevergotthislevelbravo。

1。

Adobe

2。

Bpmonline

3。

Bullhorn

4。

CallidusCloud

5。

Coveo

6。

Gigya

7。

Hubspot

8。

Infor

9。

InsideView

10。

Infusionsoft

12。

NICE

13。

Oracle

14。

Pegasystems

15。

PitneyBowes

16。

PROS

17。

SAS

18。

Sitecore

19。

SugarCRM

20。

Thunderhead

21。

Verint

22。

Vlocity

23。

Xactly

24。

Zendesk

HonorableMentionOnlyalittlebitstoodintheway。

Breakoutonthecusp。

Note:Thisyear,notonlyamIaddinglinkstohonorablemention,buttherewillbeapostdevotedtothehonorablementionwinnerssometimeduringtheyear。

Thiswasntaneasytitletoattain。

Youhadtobegood。

SeveraloftheHMswouldhavebeenwinnersunderlastyearsscoringsystem。

1。

Clarabridge

2。

Clearslide

3。

Freshdesk

4。

Gainsight

5。

Infer

6。

MaritzCX

7。

NexJ

8。

NewVoiceMedia

9。

Nimble

10。

Totango

11。

Velocify

Consultinggroups/systemsintegrators(inalphabeticalorder)

Elite

1。

Accenture

2。

ErnstandYoungAdvisory

Winners

1。

ThePedowitzGroup

HonorableMentions

TherewerenoneintheConsultinggroups/systemsintegratorsthisyear

BestBets

Thesearecompaniesthatwithsometweaksaregoodbetstowinnextyear,thoughofcourse,italldependsonthem(andwhetherornottheyentertheWatchlist)

Freshdesk

Clarabridge

Gainsight

Thatsaboutitfolks。

PleasecongratulateallthosewhowontheCRMWatchlistfor2016!

CLAPCLAPCLAPCLAP!

Onto2017

Remember,ifyouwanttoregisterforCRMWatchlist2017,registrationhasnowofficiallybegunasofthispost。

Sendmeanemailatpaul-greenberg3@the56group。

comrequestingaregistrationformandwelltakeitfromthere。

Letsblockads!

(Why?

)

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